Introduction

Aethox AI & IT Solutions ("Aethox," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, engage our services, or interact with our AI and IT solutions.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms outlined here, please discontinue use of our website and services.

Information We Collect

We collect information that you provide directly to us and information gathered automatically through your use of our website and services.

Information You Provide

Contact information: name, email address, phone number, and company details when you submit forms or request consultations.
Project information: details about your business requirements, technical specifications, and project goals shared during consultations.
Account credentials: username and password when you register for an account on our platforms.
Communications: the content of emails, messages, and support tickets you send to us.

Information Collected Automatically

Device and usage data: IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and similar technologies: see our Cookie Policy for details.
Log data: server logs recording interactions with our systems for security and analytics purposes.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services and solutions.
To respond to your inquiries, provide consultations, and deliver project deliverables.
To process transactions and send related information, including confirmations and invoices.
To communicate with you about products, services, promotions, and updates.
To monitor and analyze trends, usage, and activities in connection with our services.
To detect, investigate, and prevent fraudulent transactions and other illegal activities.
To comply with legal obligations and protect our rights and property.

We do not sell your personal information. We may share your data in the following limited circumstances:

Service providers: trusted third parties who perform services on our behalf, such as hosting, analytics, and payment processing, under strict confidentiality obligations.
Legal compliance: when required by law, court order, or government regulation, or to protect our legal rights.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality safeguards.
Consent: with your explicit consent for any other sharing not covered above.

Data Security

We implement industry-standard technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and you acknowledge this inherent risk when using online services.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies allow us to remember your preferences and personalize content.

For a detailed explanation of how we use cookies and how you can manage them, please review our Cookie Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Rectification: request correction of inaccurate or incomplete information.
Erasure: request deletion of your personal information, subject to legal obligations.
Restriction: request that we limit the processing of your data.
Portability: receive your data in a structured, machine-readable format.
Objection: object to the processing of your personal information for certain purposes.
Withdrawal of consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Third-Party Services

Our website and services may integrate with third-party tools and platforms, including cloud providers, analytics services, and communication tools. These third parties may collect and process your information in accordance with their own privacy policies. We encourage you to review the privacy policies of these third parties.

We are not responsible for the privacy practices of external services and bear no liability for how third parties handle your data once you leave our platforms.

Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the "Last updated" date at the top. We encourage you to review this policy periodically.

For material changes, we will provide a more prominent notice, such as on our homepage or via email where we hold your contact details.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@aethoxai.in
Website: www.aethoxai.in
Visit our Contact page for full address details.

Privacy Policy